Four independent judges have decided on the finalists:

Junior individual – Luke Harvey (Woolworth's),  William Flanagan (Target Country), Savannah Holcombe (The Top Saddlery). 

Individual – Daniel Colosimo (eMerge IT Solutions), Loveena Kruger (Visitors Information Centre), Christine Morrison (Visions Hair Designs).
None-government – CDU Katherine, Katherine Museum, Carers NT.
Government – Department of Housing, Katherine Library, Visitors Information Centre.

Best business – The Top Saddlery, Fe's fashion and Decor, Visions Hair Designs.
”Congratulations to all the finalists,” Katherine Region, Chamber of Commerce executive officer Sue Jones.

Council library program co-ordinator said the Awards were a great way to illustrate the spirit of service the council strives to achieve in being dedicated to the Katherine community.

”This is the second year the library has been nominated and we are honoured. It is great to have two of the council departments in this year’s government department customer service awards.” Mrs Kerr said.

“It is great that the general public has recognised that we gave outstanding customer service this season, as this year the Visitor Centre has seen record tourist numbers come through the visitor centre doors.” Ms Williams said

“At the Visitor Centre we strive to provide excellent customer service no matter what their question or query is. We will attempt to answer any question and I think that really makes their day and they enjoy their time more while they are at the centre.”  Ms Kruger said