Centrelink is advising people to use online and self-service options while industrial action takes place today.
Department of Human Services General Manager Hank Jongen thanked the community for its patience and explained that the department is working hard to minimise disruption to the services they need.
“I can reassure people that ongoing customer payments will not be affected by the industrial action,” Mr Jongen said.
“It is possible however that there will be a reduced number of staff in our service centres and on the phones.
“I recommend people access self-service options available through myGov and the Centrelink, Medicare and Child Support mobile apps.
“We will also have arrangements in place to make sure that staff will still be available to help those in financial hardship and who need immediate assistance.”
Katherine Centrelink did not appear to be affected by the industrial action this morning.
The Department of Human Services and the CPSU are currently bargaining before the Fair Work Commission.
Information on digital self-service options is available at humanservices.gov.au/selfservice