CUSTOMER service is to business, as the horse is to the jockey.
One cannot excel without the other; and it is for this reason the Katherine Chamber of Commerce proudly recognises those who excel in putting their customers first with the annual Chamber of Commerce Northern Territory Customer Service Awards.
To be held this Saturday night, Katherine’s ‘stars’ of the business world will come together for the ‘Starry Night’ themed black tie dinner and presentation.
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The chamber’s Sue Jones is thrilled with the finalists for 2016, saying nominations were up on previous years proving the town’s businesses are exceeding the expectations of locals and visitors alike.
“Customer service is such a big part of business, and its the first thing you notice when you go into store or business,” Mrs Jones said.
“We’ve had nominations from a lot of locals, but also those who have struck a cord with tourists coming through who have been impressed.
“It is so nice to see individuals and businesses being rewarded and acknowledged for it.”
Judges follow a strict criteria for determining the winner including consistency in good service, the content of each nomination, as well as the volume of nominations made for an individual or organisation.
While there is only one winner for each of the five categories, Mrs Jones said this year will see an added highlight – a sixth award.
Voting will be put into the hands of guests as they select The People’s Choice Award. Guests will lodge their votes in secret, with the award presented at the end of the night.
“It’s a nice extra for all the finalists; they might not win a category, but they could be selected by their peers,” Mrs Jones said.
Tickets are still available for the night, but get in quick as they are selling fast.
Entertainment during the night will be provided by local talent Katie Oliver and guitarist Penny Fawkner, with the master of ceremonies being Shaun Coutts.
Guest speaker John “Foxy” Robinson is also expected to be a highlight of the night sharing his words of wisdom with business operators.
Foxy will share his journey from working at the local slaughter house to running successful resorts and establishing one of his latest ventures, a 200 room 4.5 star hotel in Palmerston.
A supporter of people ‘having a go’, he happily shares his thoughts on success in business.
For more information visit www.ntcustomerserviceawards.com.au.
Outstanding Young Individual
- Luke Harvey – Woolworths
- Savannah Holcombe – The Top Saddlery
- William Flanagan – Target Country
- Daniel Colosimo – eMerge IT Solutions
- Christine Morrison – Visions Hair Designs
- Loveena Kruger – Visitors Information Centre
- Carer’s NT
- CDU Katherine
- Katherine Museum
Outstanding Government Department
- Department of Housing
- Katherine Public Library
- Visitors Information Centre
- The Top Saddlery
- Fe’s Fashion and Decor
- Visions Hair Designs