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Everyday a new form of technology is being launched to keep up with the growing demands of society and business needs.
To keep up with the appetite of clientele, eMerge IT Solutions has rapidly adapted the move to cloud based services, faster data services, subscription based software and sells the latest and the best technology available.
Company directors Kevin Grey and Luke Miller are confident that eMerge IT Solutions can assist customers with their complete range of ICT requirements, from mobile phones, print solutions, business telephony through to data centres and complex corporate ICT solutions.
"Remote solutions are our specialty. We can support you regardless of your business location throughout the [Northern] Territory, whether that is a remote agricultural station, a community health centre or in town retail business," Kevin said.
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"We also have a retail store on the main street of Katherine. We are able to help the local community with Telstra connections, smartphones, computers, drones, technology accessories and we can fix all your IT equipment. Your one stop shop!"
Staff at eMerge IT Solutions aspire to exceed customer expectations by following a highly standardised level of service.
The ICT industry has a high level of return to service expectation, similar to most essential services and managed customers enjoy this level of exceptional service.
"We are proud to be a Territorian - locally owned and operated," Kevin said.
To enhance this service, eMerge IT Solutions' management system has recently been certified to ISO 9001.
"We are proud to have achieved this certification in recognition of the high quality and professional approach throughout our business operations and towards all our customers."
ICT can be a complex space. There is no one size fits all solution. ICT provides excellent system automation, however, it cannot make a bad system workflow magically better.
Every customer and business has specific needs and requirements depending on their level of comfort.
Professional advice will match up these needs and requirements to the right solution for each customer.
eMerge IT Solutions is very active in supporting business and community endeavours.
Staff are an active part of the local community through friends, family, activities, school and special interests and the company sponsors sporting clubs, community events and local businesses through donations and other initiatives.
Both Kevin and Luke believe Katherine is a very friendly welcoming area full of genuine people who are passionate about where they live and the amazing community spirit.