An internal investigation has been launched by Territory Families, Housing and Communities into how sensitive information was disposed of in old office cabinets at Darwin's Shoal Bay Recycle Shop.
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The incident occurred as a result of an office refurbishment where excess or broken office cabinets were disposed of at the Shoal Bay facility, a release from the TFHC said.
The office cabinets were disposed of on October 7.
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The agency became aware of the information loss on October 11 and the office cabinets were immediately secured and then searched to retrieve any documents, the release said.
TFHC is assessing the number of people, if any, who might be affected and any impacted people will be contacted by the agency.
The public have been reminded of obligations under the Information Act that confidential information cannot be used in any other way other than in which it was intended.
TFHC offered its sincere apologies to anyone who is potentially affected.
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